How To Make Your Post-event Follow-up Personal And Relevant

Your marketing events are only as valuable as the follow-up after the event. No matter how well your event goes, the quality of follow-up will determine success from an ROI perspective. Your customers and prospects can tell when your follow-up is automated and impersonal. What was the purpose of the 30-minute, one-on-one conversation with a hot prospect if the only follow-up is a generic and irrelevant email?

Attribution theory is a constructive and effective application in understanding the behavioural psychology of consumers. Psychologically, individuals normally make some kind of inference from their personal analysis of behavioural facts and figures encountered on-site in order to explain an event or outcome. Subsequently, causal inferences influence individuals’ actions regardless of accuracy, quick form or biased attributions.

As the event management industry grows and consolidates worldwide, associations play an increasingly significant role in professional support to the industry by ensuring the continued growth and success of event management professionals. Although there are many events, which are successfully crewed by volunteers, the increasing competition to secure major events is giving some impetus to the trend to create fully professionalised events.